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Video or Photographic Problems? |
Video & Photo Problems
What will I need to see the videos?
We primarily use WMV (Windows Media Video) for our video
formats. Most computers come with the necessary software to
view our movies. Some older browsers or players may need
updating to see our videos. We advise using the most
up-to-date browser and player at all times. Click on the
appropriate link below to download the latest browser.
I
am an AOL USER, what must I do to upgrade my browser?
If you need to upgrade to the latest version of AOL, go to
Keyword and type in "upgrade" then follow the instructions.
How do I save the movies to my hard
drive?
Click the movie link with your right mouse button and select
"Save Target As..."
for Internet Explorer users and "Save Link As..." for
Netscape users. For Macintosh users "control + click" and
select the appropriate command depending on your browser.
I get disconnected from the net
before I'm done downloading a movie?
If you are having trouble downloading these movies before
getting disconnected from the net, we recommend using a
download manager. Click on the appropriate link below to
download the download manager.
How can I save the pictures to my hard drive?
After the picture is fully loaded, you need to right click
your mouse and select "save image as..".
If you are on a Mac, just hold down the mouse button until
the "save image" text menu appears.
Why do the videos and photos take
forever to show up?
Even if your computer is the latest, greatest thing out
there, most people with a 56K (or less) modem and dial up
connection are NOT going to see TV-quality streaming video
or instant photo downloads.
How can I make the videos and
pictures download real fast?
Digital Subscriber Line (DSL) or a cable modem gives you
more speed by allowing more data to pass through the line at
a faster pace, thereby giving you better performance. You
need to talk to your local phone or cable company to see if
either of these services are available to you.
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